Self-service

Section 5 – Configuring FIM for self-service – in the FIM 2010 R2 Video

Self-service is a very useful concept to make identity management effective. By allowing end-users and/or managers to administer some aspects of the process is very useful. Self-Service Password Reset is one example we look at to show how self-service can really make an impact in a modern company.

1. Allowing users to access the FIM Portal
2. Configuring Self-Service Password Reset
3. Allowing users to manage selected attributes of themselves
4. Allowing helpdesk to manage users using the FIM Portal